Frequently Asked Questions
“What kinds of issues do you help patients address?”
To give you a quick snapshot, here are some real-life situations I frequently support people with:
· “I just got lab results and need to lose 40 lbs—where do I start?”
· “My prescription won’t fill—what should I do?”
· “My child needs mental health support—how do I find the right resources?”
· “I can’t get in to see my doctor—can I speed it up?”
· “I’m in the hospital and overwhelmed—can someone help me understand my options?”
· “My friend’s mom is hospitalized and they’re struggling to pay rent—where can I send them for help?”
· “My aunt can’t keep up with her chemo schedule—what care coordination options exist?”
Whether you’re navigating a new diagnosis, hitting roadblocks with care or prescriptions, or supporting a loved one in crisis, you don’t have to figure it out alone. I help turn confusion into clarity and overwhelm into a plan so you can move forward with confidence and support.
“Yes. I attend doctor’s appointments either in person or by phone. Phone-based appointment support is especially helpful for telehealth visits, follow-up calls, or when in-person attendance is not possible.”
“A health advocate listens alongside you during the appointment, takes notes, helps ask questions, and makes sure medical information and next steps are clearly understood.”
No. Health advocacy services are available for adults of all ages, as well as caregivers supporting loved ones. This service is especially helpful during complex or stressful medical situations.
Yes. After the appointment, I help review what was discussed, clarify medical instructions, and organize next steps such as tests, referrals, or lifestyle recommendations
No. Health advocacy does not replace medical care or provide medical advice. The role is to support understanding, communication, and follow-through so you can make informed decisions with your healthcare providers.
For Individuals: Services are currently private pay, with flexible options designed to meet people where they are both in their health needs and budget. We are also working toward making services eligible for HSA (Health Savings Account) payment. Our goal is to ensure cost is not a barrier to care.
Available options include:
- A-la-carte support — billed in 15-minute increments
- Discounted monthly memberships(cancel anytime)
- Prepaid packages at reduced rates
- Payment plans and sliding-scale options
- Benefactor “pay-it-forward” fund to help support reduced-fee care
For individuals living below the federal poverty level, Pro Bono or “Pay What You Can” options may be available.
TrueNorth Health Center patients receive a 10% discount.
➡ Complete a free consultation request form, and we will work with you to design a payment structure that fits your needs.
Whole Health Advocacy provides health navigation and 1:1 advocacy support for employees, helping people access the right care and navigate complex health decisions. These services can supplement existing EAP (Employee Assistance Program) offerings or replace portions of those services, depending on your organization’s needs
Pricing is customized based on:
- Level of service required
- Number of employees supported
Service options may include:
- As-needed consultation and case support
- Ongoing retainer partnerships
Complete a free consultation request form to discuss your organization’s needs.